We do our best to ensure that the products that you order are delivered to you in full and according to your specifications. However, should you receive an incomplete order, or items different from the ones you ordered, or there is some other reason why you are not satisfied with the order, you may return the order, or any products included in the order, and receive a full refund for the items.

Notifying us of a return

If you wish to return an order, or some of the products included in an order, please notify agsretailltd@outlook.com within 14 days of receiving the goods, including the following information:

�� your name,

�� order number,

�� the item (s) you wish to return, and

�� optionally a reason for your return: unsatisfied with item, item didn��t match description, damaged item, wrong item, or some other reason.

Refunds

You will be refunded within 7 days of receiving back the goods.